Making the corporation safe from insiders, malware and data leaks
SAN DIEGO-A variety of new enterprise security-related products were presented at DemoFall on Monday, ... . It allows users to inventory their software and hardware, get alerts, offer a help desk function ... including software for blocking malware and preventing data leaks and insider threats [more...]
Date: 2008-09-09 00:32:00
Blog posts
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Videos
(78)
Open Source Shopping Cart for Joomla! and Mambo
VirtueMart is an Open Source E-Commerce solution to be used together with a Content Management System (CMS) called Joomla! (and Mambo). Joomla! ... TWiki - Open Source Enterprise Wiki Platform for Download Trellis Desk - User Friendly Help Desk System ... . VirtueMart is free software released under the GNU General Public License. No limitations exist [more...]
Date: 2008-11-13 07:01:16
Eventum: Open Source Help Desk Software
I’m not sure why, but Eventum doesn’t get much word of mouth. Eventum was developed by and is used by MySQL for their helpdesk needs. It’s simple to install, even if you need to patch it to use LDAP authentication. I have no gripes with it. [more...]
Date: 2009-01-05 15:54:05
New Feature Auto Version Updates
TheVisionWorld, a helpdesk software provider, today announced its new feature Auto Version Updates. The company states that Vision is an web-based help desk software that allows organizations to gain control over their inbox and offers methods for managing emails, client communication, online [more...]
Date: 2008-12-02 07:40:38
Vision Helpdesk Auto Version Upgrade Tool
December 1, 2008 ( PowerHomeBiz ) - India -- TheVisionWorld.com, a helpdesk software provider, today announced a new feature --"Auto Version Updates". The company claims that Vision is an extensive web-based help desk software that allows ... process that ensures reliability and data integrity. Version upgrades of Vision Helpdesk [more...]
Date: 2008-12-01 21:55:48
Vision Helpdesk Auto Version Upgrade Tool
TheVisionWorld.com, a helpdesk software provider, today announced a new feature “Auto Version Updates”. The company claims that Vision is an extensive web-based help desk software that allows ... process that ensures reliability and data integrity. Version upgrades of Vision Helpdesk [more...]
Date: 2008-12-01 09:58:24
Ensim and Norseman Team Up
Ensim Corporation, collaborative infrastructure and web hosting application provider, ... Enterprise Edition provides organizations with instant cost savings as the number of help desk calls ... these organizations with numerous software and hardware solutions [more...]
Date: 2008-11-24 17:16:15
Business software utilities and tools USB Monitoring Database converter Barcode Setup creator Home Home Contact Details Contact Details Help Desk Help Desk [more...]
Date: 2008-12-05 11:24:13
Staff For Helpdesk
Hello, We need Staff for our Freelance Site who can provide Customer Service. We have all Help Desk Software Installed. All you have to do it answers/reply to the Tickets. Would be better [more...]
Date: 2008-11-27 16:14:43
Help for the Helpers
If you're in a job that involves supporting technology in any fashion, from web designer to CIO, then the odds are that you do help desk ... tech who comes to help them. But the most debilitating aspect of the work is that support techs don't ... , priority and problem. The software has to be able to grab additional information automatically [more...]
Date: 2009-01-08 03:07:38
IBM intros Linux based virtual desktop
IBM, Virtual Bridges and Canonical today announced a Linux-desktop solution that helps you save significant amount of money compared ... of help desk services such as password resets, and 50 percent for software installations, which ... savings compared with Microsoft-desktop software by amplifying Lotus collaboration software and Ubuntu [more...]
Date: 2008-12-05 16:12:58
Windows 7 Problem Steps Recorder: miracle tool
If you’ve ever offered technical support to other computer users, ... you get is a zipped MHTML report page which can be sent off directly to the help desk. The report page is where ... of a screen capture software. Think of it as an automated “Print Screen” plus a little monkey [more...]
Date: 2009-01-11 10:58:29
Microsoft works on change management software, will it be virtualization friendly?
microsoft logo Microsoft just release the first beta of its long awaited help desk software called System Center Service Manager. This first usable build was expected much earlier [more...]
Date: 2008-11-24 17:20:06
Another Great Windows 7 Feature
Another Great Windows 7 Feature If you’ve ever offered technical support to other computer users, ... MHTML report page which can be sent off directly to the help desk. The report page is where ... of a screen capture software. Think of it as an automated “Print Screen” plus a little monkey [more...]
Date: 2009-01-12 23:08:48
3-Hour Internet Marketing Tune-Up
You can improve your web site as a business asset if you've got 3 hours a month for some basic internet marketing ... . Close your e-mail software. Put a little egg timer on your desk. And do this 3-hour internet ... . Prerequisites: Web analytics software, like Google Analytics. A 3-digit IQ is very helpful. Access [more...]
Date: 2008-07-09 23:47:58
Investigating Student Laptop Use
File under keeping up with your students’ technology use ... with IT Help Desk A bunch of common chargers available for checkout Power outlets in all of the furniture ... , although that is offered by people in our building, but rather about the types of software, gadgets [more...]
Date: 2008-12-16 22:34:19
install help desk by motley2000
i need helpdesk software installed. (Budget: $30-250, Jobs: Script Installation) Original post by GetAFreelancer.com New Projects [more...]
Date: 2009-01-14 11:57:38
Help Desk Executives
Since our inception in 1999, we have been providing all spectrum of HR services to SMEs and Fortune 500 MNCs ... representing Fortune MNCs and leading Software Consultants worldwide. Currently we are looking ... candidates must understand all aspects of hardware/software troubleshooting with excellent [more...]
Date: 2008-10-26 12:51:11
Nokia Release 4 CS Core Engineers
Nokia Release 4 CS Core Engineers No Comments By admin on Tuesday, December 23, 2008 Filed Under: Career ... to do scratch install of MSS/MGW/CDS software o Network expansion activities. o SW maintenance ... within own competence area. o Participates in fault management and/or help-desk activities. (Helpdesk [more...]
Date: 2008-12-23 09:51:35
Easy remote access?
Then check out LogMeIn! LogMeIn is a suite of software services that provides remote access to computers over the Internet ... . The various product versions are designed for both end users and professional help desk personnel. (source) 54554-500-375 Share and Enjoy: Digg del.icio.us Facebook Google [more...]
Date: 2009-01-14 07:00:01
How to Change the Startup folder in Outlook
This is a guest post by Aseem Kishore, the lead blogger for HelpDeskGeek.com, which focuses on providing Help Desk tips to IT Professionals ... it to the default folder. Simply navigate to the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail [more...]
Date: 2008-11-14 20:00:13
Smartfish Pro:Motion Keyboard prevents carpal tunnel syndrome, bops ’round your desk
Smartfish Pro:Motion Keyboard prevents carpal tunnel syndrome, bops ’round your desk January 14th, 2009 | Category: ... the healthiest young blogger. And even though there are a million products out there to help us work ... systems medical technology mobile phone handset free plasma tv dvd to ipod converter recording software [more...]
Date: 2009-01-14 07:03:00
MIT Develops Software to Replace Post-its
Michael Bernstein A team of MIT computer scientists decided to develop software to combine all those sticky notes with a result that it will enter, ... -its, just understand the “classes of things people do with Post-its and see if we can help users ... won’t bother. We admit that we would miss our collage of paper scraps that adorn our desk. Tags [more...]
Date: 2008-12-11 17:46:05
10 classic clueless-user stories
Recounting the amazing antics of end users can be one of the best ways for support techs to let off a little steam and keep their sense of humor ... of members seem to have encountered users who created mayhem with magnets, asked for help locating ... Client: I don’t understand why that accounting software cost so much. It’s only been used once [more...]
Date: 2008-11-26 15:50:06
Are You Freelance Material?
I was able to get my hands on a brand new book 8 days before it hits the shelves. The Principles Of Successful Freelancing is written by Miles Burke ... , contact management and scheduling Grow profits through expense and cashflow management Fundamentals of project management, including reviews of commonly used software programs Winning new clients [more...]
Date: 2008-12-02 02:57:35
Take this Crackberry and Shove it!
I work for a decent sized non-profit. When smart phones began appearing, people at work began purchasing quite a variety of them ... up at two week intervals. My entire department took turns spending two days each at her desk, trying ... almost deliberate sabotage. We’d walk past her desk and see her messing around in screens that were [more...]
Date: 2009-01-10 19:53:43
The Dark Art of Sound on Linux
Introduction and GoalExperiments need to be slotted into some larger context of research, and their results need to be communicated to other practitioners. That's what makes them true "experiments" instead of private fetishes. — Bruce Sterling, The Last Viridian NoteI've been trying to get a USB headset to work gracefully with a variety of [more...]
Date: 2009-01-11 10:58:26
Work less, do more
2009 looks to be an interesting year. I’m aware that’s a pretty glib and easy statement and one I’m somewhat resistant to write but taking extended breaks over the Xmas / New Year period, as I’ve done twice in a row now, means looking at years as discrete chunks works rather well for me at the moment. Last year seemed to be about discovery [more...]
Date: 2009-01-10 03:56:30
Enterprise 2.0 - A new Age of Aquarius?
It’s two weeks after the event, but here are my slides and notes from my presentation at Edge of the Web. Apologies for the delay. To those for whom some of this looks familiar, it shares an amount of common content with my recent paper at the BTELL EA conference. The audiences were very different, so the common content wasn’t an issue [more...]
Date: 2008-11-20 03:57:56
Take Control of Your Finances Part 2: Track Your Money
After deciding that it’s time to get a handle on your finances, find a way to accurately track the way you handle everything involving money ... software. Sometimes, low tech can be most effective, especially when starting out. Pads and pencils ... on the move. The first step is to choose the method that will work best for you. Desktop software Intuit [more...]
Date: 2008-11-14 12:30:59
The Basics of Banking Explained
This is the first edition of our Personal Finance Foundation Series where I discuss the very basics of foundation-type personal finance topics ... and credit union phone numbers! I still have the card in my desk drawer, I still have the account open ... services that help you manage your money more easily, like being able to use a debit card [more...]
Date: 2009-01-12 12:18:50
Eight Ways to Keep Your Office Clutter-Free
Image via Wikipedia Working at an organizations’ head office, we see a lot of paper ... the the convenience of a PDF, we still produce a lot of paper. Keeping your desk and files clutter–free in a paper–filled environment isn’t easy, but a little planning and a little technology can help. [more...]
Date: 2009-01-14 13:05:00
10 ways to take the pain out of staff performance planning
Staff performance planning may not be at the top of your list of enjoyable manager tasks — but it’s one of your most important responsibilities. Calvin Sun offers some pointers that can help ease the process. When done properly ... , the process really can lead to improvement. Here are some tips to help managers turn the task into a positive [more...]
Date: 2008-12-08 23:06:12
Free the Internet -January 9, 2009 - 5th Ed.
Welcome to the 5-th, January 9, 2009, edition of the Free the Internet Blog Carnival. Some statistics: Submitted Articles - 47 ... are not maintained by software tools, or run by search engine spiders, but rather Human Editors, which makes ... , I’ve been pondering how one might start using these sites to help promote your own site without [more...]
Date: 2009-01-10 05:33:00
Allenism, Taylorism and the Day I Rode the Thundercloud
News flash: I was just interviewed (you can listen here) along with David Allen, the man himself, about this article, by Karen Hammer at KGNU. If any listeners found their way here after the show, welcome to ribbonfarm! If you are interested in having some fun organizing your life, you might want to send in a picture of your desk [more...]
Date: 2009-01-08 05:36:19
Morning news briefing 01.12.09
Senate moves on San Joaquin River restoration bill – In a rare Sunday session, ... a day residents relied on bottled water. A $1.6 million federal grant was supposed to help build ... Turlock keeping tabs on water taps – From his desk in City Hall, Michael Cooke can tell if your toilet [more...]
Date: 2009-01-12 13:26:13
Dell Inspiron 530 & Vista 64-bit Home Premium
A few months back, I faced the decision of purchasing a new computer for my photographic needs. My old iMac G5 at 1.8 GHz was maxed out with its lowly 250GB hard drive and 2 GB of RAM. I was processing my Lightroom Library off of an external hardrive and was at a breaking point in user-friendly functionality [more...]
Date: 2009-01-02 09:12:48
New Business Part 3 - Know What Your Attack Surface Is
Hiking near Ely, MN I’d like to move the discussion past the data and information point, and on to one of the other, ... of anti-virus/spyware/malware software running. Each operated in various areas of the enterprise ... , desktops, and laptops to ensure adequate and proper software licensing was in place [more...]
Date: 2009-01-13 16:29:33
Wordlock Review!
Wordlocks! "Use words, not numbers" is their slogan ~ and honestly when i was first playing with them and chatting with their PR, ... with them, so of course for days they became my desk fidget toy as i'd work on things and try to find ... combos on the padlock is as well. Wordlock has patented a number of software algorithms that [more...]
Date: 2008-12-27 22:25:52
Lewis Green: What Does Your Customer Look Like?
When I left the military and enrolled at the University of Florida Journalism School, ... like this. Today, a business owner, President, CEO, CFO or CMO sits at their desk in an office somewhere in the United States or Canada wanting help growing their business. They don't know exactly [more...]
Date: 2008-12-10 15:32:53
Legalizing Playing Games @ Work
Playing games at the office make you better at your job Via: BNET Blog - Play a Game, Improve Productivity? ... by companies such as Snowfly. Snowfly’s top product, Capstone, is a Web-based software application ... welcome.” An office culture that permits gaming can help keep productivity high by encouraging people [more...]
Date: 2009-01-09 15:46:25
It’s not just about RSS readers
“A market without enterprise use of business class RSS readers is like a flock of sitting ducks. Any company that steps up to make serious strategic use of such software should ... in their Blackberry, or always sit at their desk? As it happens, I do prefer to keep my feeds outside [more...]
Date: 2009-01-13 15:28:04
Another Scam Ad
Personnels?? LOL. Um, "personnel" is already plural. That and about a million other spelling and grammar errors. Smells like the old Nigerian scam to me. Besides, a company that it a subsidiary of the Sony group isn't going to use Hotmail and Yahoo. They're clearly idiots. Friends don't let friends work for morons [more...]
Date: 2009-01-08 00:44:14
Top 10 Trends In Managing Small Business Finances in 2009
There’s not much good news to report on the financial front as we move into 2009 ... of these services offers a chance to try the software for free to help small business owners determine the right ... business owners get more creative to help their companies survive and thrive. One thing’s for sure. Small [more...]
Date: 2009-01-14 08:12:29
Virtual Networks VMess?
Eric Siegel, a Senior Analyst with our Network and Telecom Strategies service, recently blogged on the pending network management mess on our horizon. While Eric may paint a bleak picture, his thoughts are echoed by many network administrators around the globe. Eric's take on virtual infrastructure automation goes as follows - .. [more...]
Date: 2009-01-09 19:04:31
Looks good in Retrospective
About StressRunning a software project is an inherently stressful process ... the person feeling it knows: you may be sitting uncomfortably at your desk, you may be frustrated ... . What I am interested in is running a software project effectively, and that means we need to manage stress levels [more...]
Date: 2009-01-10 13:31:00
Monday Morning Update 1/12/09
From You Missed This: "Re: another e-mail blunder from an HIT CEO." Eclipsys CEO Andy Eckert accidentally copies an equities analyst from Thomas Weisel Partners on what was supposed to be a private e-mail to CFO Bob Colletti and EVP Jay Deady, in which he remarked that a Weisel research note questioning the company’s growth rates, " [more...]
Date: 2009-01-08 02:13:33
Multiple computers operation with one keyboard and mouse
synergy: a mutually advantageousconjunction of distinct elements If you have multiple computers (with same or different Operating Systems) on your Office or Home desk, the software presented might get your full attention. It is like having dual (or multiple) monitors management, a KVM switch, and VNC remote desktop operations [more...]
Date: 2009-01-13 21:11:00
Designer In The Spotlight: Chris Spooner
Designer In The Spotlight (DITS) is a weekly feature that I run every Sunday (or more) to help particular individuals in the design community get their name ‘out there’ and to educate ... comprising of computer, corner desk, radio, printer, scanner and lots of mess. I wake up in the morning [more...]
Date: 2008-11-08 13:01:09
Home-Based Business Owners Can Save Thousands on Their Taxes
Do You Qualify For Home-Based Tax Deductions? Recent tax law changes have made it easier than ever to claim Home Office Deductions and keep more of ... can be deducted as business expenses resulting in lower taxes. Using online tax preparation software can help ... software review and compare the features you need. You may be thinking, “I have an [more...]
Date: 2009-01-14 16:24:34
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