Managing Support Requests with the Novo Help Desk
voir la vidéoThe Novo Help Desk is a web based tracking system to manage and organize your requests. It is available as a stand alone solution, and is highly customizable by adding affordable modules, so you purchase only the tools you need. Available modules include: our robust Knowledge Base, Asset Management software, PC Inventory Tracking, Active Directory, Email to Ticket, and a powerful Workflow System. ... "help desk" request tracking novo [ go to Youtube.com ]
Time
: 6 min
41
Added
: 25/06/09 19:56
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Cynergy Help Desk Software Overview
voir la vidéoHelp Desk software is a critical tool for any business to have. Companies can benefit from tracking issues, accessing customer call history, automating services, and retrieving data instantly. [ go to Youtube.com ]
Time
: 4 min
12
Added
: 17/06/09 19:35
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BridgeTrak Help Desk Software - Search Tool
voir la vidéoBridgeSearch is a powerful "search engine tool" that integrates with the core help desk and tracking applications, BridgeTrak for Web and BridgeTrak for Windows. [ go to Youtube.com ]
Time
: 4 min
11
Added
: 11/09/07 20:36
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Create Comments & Issues via Email
voir la vidéoJIRA lets you prioritise, assign, track, report and audit your 'issues,' whatever they may be — from software bugs and help-desk tickets to project tasks and change requests. [ go to Youtube.com ]
Time
: 1 min
44
Added
: 01/07/08 02:01
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How to succeed with Customer Support and Helpdesk software
voir la vidéowww.enterprisewizard.com This online demo shows the road to success with Customer Support and Helpdesk software. It demonstrates how to align your entire company with the service process using top-rated, award winning CRM software. [ go to Youtube.com ]
Time
: 4 min
53
Added
: 30/01/09 21:08
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